Your estimated delivery date is indicated on your basket page. We aim to dispatch your order within 1-3 working days. You will receive your order within 15-20 working days. Our delivery days are Monday-Saturday.
Be Attention: If one product in your order is out of stock, the customer has the ability to cancel the order or replace it to another item. When this situation happened, Our customer service team will contact you by email firstly, you can tell us your decision by email, but if you do not notice this email, we will continue to contact you by phone in the next day, if this time we also disconnect with you, then we will arrange the refund of this item (For customer buy one item) or refund of this item and arrange the shipment of other available items(For customer buy several items). Besides, Any questions, please feel free to contact our customer service team ([email protected]).
Carriers:
United Kingdom: Hermes
Germany: DHL
Spain: Correos
France: La Poste
Italy: GLS
United States: UPS
Canada: FedEx
The cost of the delivery depends on the size and weight of your order and the carrier used. The delivery price will be indicated on your basket page. Also, you can check below:
Once your product has been shipped, you will receive a confirmation email and shortly after you will be able to track your order on your carrier’s website. Bank holidays and weekends will increase your delivery time. （In addition, the shipping may be delayed due to the COVID-19.）
